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  • How does it work?

    • Search or browse through the website to find the product you need.

    • Look for Checkout through WhatsApp option

    • Our agent will assist you to confirm the order with item, quantity, delivery address and payment option

    Payment Options

    How do I pay for checkout through WhatsApp?

    • AABTools offers you multiple payment methods. A payment link will be shared with you for making online payment using debit/credit card and you can rest assure that our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. Payment link expires in 24 hours; payment should be made within 24 hours of sharing the payment link.
    • You can also select payment upon delivery (Cash on delivery).

    Are there any hidden charges for purchase made on AABTools using WhatsApp checkout ?

    There are no hidden charges when you make a purchase on AABTools. Delivery charges may be extra depending on the shipping terms.

    Shipping

    FREE SHIPPING ON ORDERS ABOVE AED 1,000*

    We have delivery partners who can deliver your order within 3-5 working days in most of the areas in UAE

    Shipping charges are applicable on order value less than AED 1,000*. Check the table for delivery charges

    Note:- Shipping costs are non-refundable in case of return.

    • Weight up to 5 Kg*

      AED 25

    • Weight up to 10 Kg*

      AED 40

    • Weight more than 10 Kg*

      AED 50

    • Shipping charges shown are exclusive of VAT

    Remote Serviceable Areas

    There will be added service charge for shipping to remote region

    Al Ain (Remote Service Areas)

    • Al Ain Outer 1
    • Al Ain Outer 2
    • Al Ain Outer 3
    • Al dahra
    • Al Faya
    • Al Khateem
    • Al Khatim
    • Al Khaznah
    • Al Qua
    • Al Waqan
    • Dhaharat Al Teeb

    * Free delivery is not applicable in remote areas. Surcharges are applicable on top of normal shipping charges.

    Western Region (Remote Service Areas)

    • Al Hamra – Abu Dhabi
    • Al kifefah, Umm hafaf, Al Marfa
    • Al Mirfa
    • Al rafiq, Qassabi
    • Al taff, Bid Khabbab
    • Arada
    • Arada, Al Hilew, mukhayriz, Al birer
    • Bainoun Madinat Zayed-Remote
    • Bu hasa
    • Etihad rail, Umm Al Ashtan
    • Ghayathi
    • Ghayathi Camp
    • Gheweifat, Batha
    • Habshan
    • Habshan 5-Remote
    • Jananah Island
    • Jebel Dhanna
    • Liwa Camp-Remote
    • Liwa,Mezaira’a,Khannur, Kayyam,Umm hosn
    • Madina Zayed, Beda zayed
    • Nisab,Sahil
    • Qareen Al Aish
    • Ruwais
    • Salam City Workers Area
    • Sila
    • Sir Baniyas Island
    • Tarif
    • Tilal Liwa-Remote

    Out of Service Delivery Areas

    Orders cannot be shipped to these regions for lack of shipping availability

    Abu Dhabi (Out of Service Delivery Areas)

    • Abu Al Abyad Island
    • Abu Al Abyad Island
    • Balrmad Island
    • Dalma Island
    • Lulu Island
    • Mushayrib Island
    • Nareel Island
    • Ras Ghurb Island
    • Samaliyah Island
    • Umm Yifenah Island
    • Zeraa Island

    Western Region (Out of Service Delivery Areas)

    • Al janai
    • Moreeb Hills, Zarrarah

    Before accepting delivery of any merchandise, please confirm/ ensure that the packaging has not been damaged or tampered with. If you think that the merchandise is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the merchandise, then refuse to accept the delivery of the package, and contact our Customer Care WhatsApp (+971 58 893 2542 ) or e-mail us at [email protected] mentioning your registered mobile number and email. We shall send the replacement delivery to you at the earliest.

    Order Tracking

    How do I track my shipment?

    Once the AWB is generated by shipping team, you will be intimidated by registered email and mobile number. You can track the shipment on shipping company’s website by using the AWB number.

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